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Multi-account

The Ironchip authenticator app supports several profiles. To add a new profile, you first need to send an invitation to the account you want to add.

  1. Send the invitation from the admin console: go to Directory > Users, open the Options menu of the user whose account you want to add, and click Add a device. For more on managing users, see Users and groups.

    Add a device option in the Options menu of a console user

  2. Open the authenticator app.

  3. Tap the three-line menu in the upper-right corner and select Log out.

    Three-line menu button in the authenticator app

    Log out option in the app menu

  4. After you log out, the app shows the profile that is already set up. At the bottom, tap Añadir un perfil (Add a profile) to start enrollment with a new identity.

    Select your profile screen with the Añadir un perfil button

  5. Open the email where you received the invitation, click Confirm my device, and follow the steps to finish enrolling the new identity in the authenticator.

    Invitation email with the link to confirm the new device

How to add a second profile to the Ironchip authenticatorPlay video