# Enrollment > Download the Ironchip authenticator and enroll your device through the mobile app, the desktop app or a USB drive to use your company services. URL: https://docs.ironchip.com/en/identidad/usuarios/alta/ This guide explains how to download the authentication application and enroll your device with Ironchip, so that you can use the services of your company that rely on Ironchip as an authentication method. ## Download the application How you download the authentication application depends on the platform you want to install it on. ### Android 1. Open the **Play Store** app, which you can recognize by this icon. [Image: Play Store app icon on the phone] 2. In the search bar at the top, enter **Ironchip**. [Image: Play Store search bar with the text Ironchip] 3. Tap the magnifying glass at the lower left to search. Select the **Ironchip Authenticator** app and tap **Install**. [Image: Ironchip Authenticator listing in Play Store with the Install button] 4. Wait for the download and installation to finish. [Image: Download and installation progress of the app] 5. When it finishes, the **Install** button changes to **Open** and the app appears among your installed apps. [Image: App listing with the Open button once installed] [Image: Ironchip app among the installed apps on the phone] ### iOS 1. Open the **App Store** app, which you can recognize by this icon. Tap the magnifying glass at the lower left to search, select **Ironchip Authenticator** and tap **Install**. [Image: Ironchip Authenticator listing in the App Store with the Install button] 2. When the installation finishes, the **Install** button changes to **Open** and the app appears among your installed apps. [Image: App listing with the Open button once installed] [Image: Ironchip app among the installed apps on the iPhone] ### Check the version of the mobile app 1. Open the **Ironchip Authenticator** app. 2. At the top right, tap the three-dot icon. A panel opens with three options: **Account information**, **App Information** and **OTP**. 3. Tap **App Information**. A message shows the version currently installed on your device. [Image: App Information message showing the installed app version] ### Desktop application on Windows A technical administrator at your company must provide the installer for the Windows desktop application. Once you have it, run it by double-clicking its icon. [Image: Icon of the Ironchip desktop application installer] 1. Read the Ironchip license, select **I accept the terms in the License Agreement** and click **Next**. [Image: Installer license screen with the checkbox to accept the terms] 2. Select **Ironchip Windows Logon** and choose **Entire feature will be unavailable** so that the Windows Logon product is not installed. [Image: Installer feature selection with Ironchip Windows Logon disabled] 3. Click **Next**. On the next screen, keep the default value `https://api.ironchip.com`. [Image: Installer screen with the server address https://api.ironchip.com] 4. Click **Next**. On the next screen, enter the API key your administrator gave you. If you don't have one, ask your administrator for it. [Image: Ironchip logon API Key installer screen with the Ironchip API Key field] 5. Click **Next** and then **Install** on the next screen. :::note Administrator permissions on the computer are required for the installation to succeed. ::: Click **Finish** to close the installer. [Image: Final screen of the setup wizard with the Finish button] ## Enroll your device There are four ways to enroll your device. Choose the one that matches the method your company uses. Before you start, an administrator must have registered you on the platform from the admin console. You then receive a verification email at your company email address. If you have not received it, contact your company administrator. ### With the mobile app and a QR code 1. Open the email you received from a PC or laptop and click **Verify my email**. [Image: Verification email with the Verify my email button] 2. A new tab opens and prompts you to download the Ironchip application. Don't close it. [Image: Tab prompting you to download the Ironchip application] 3. On your phone, download **Ironchip Authenticator** from Google Play Store or the App Store, as described in [Download the application](#download-the-application). [Image: Ironchip Authenticator app in the app store] 4. Open the app. It asks for a series of permissions: - **Camera**, to scan the QR code. - **Location**, to collect data from nearby Wi-Fi networks. - **Phone calls**, to collect data on nearby mobile networks. [Image: App permissions screen] 5. On a Xiaomi device, the app asks for two more permissions: display on the lock screen and open windows in the background, so that app notifications arrive correctly. [Image: Additional permissions requested by the app on Xiaomi devices] 6. Accept the terms and conditions. When you tap **Continue**, the app asks you to scan a QR code. [Image: App screen asking you to scan the QR code, with the terms and conditions checkbox and the Continue button] 7. Get that QR code by clicking **Continue** in the tab that asked you to download the app, then scan it with the app. [Image: Download tab with the continue button highlighted] [Image: Enrollment page with the QR code to scan with the app] 8. Optionally, the app lets you choose whether to use biometrics. Biometrics verifies a user's identity through unique physical or behavioral characteristics, which improves security and convenience. [Image: App screen for choosing whether to use biometrics] 9. The process is complete when the confirmation screen appears on the computer and the app opens on the phone. Video: [Enrolling with the mobile app by scanning the QR code](https://play.hubspotvideo.com/v/7745202/id/153366763609) ### With the mobile app and a direct link 1. Open the email you received from your mobile phone and click **Verify my email**. [Image: Verification email opened on the phone with the Verify my email button] 2. A new tab opens and prompts you to download the Ironchip application. Don't close it. [Image: Tab prompting you to download the Ironchip application] 3. Download **Ironchip Authenticator** from Google Play Store or the App Store. [Image: Ironchip Authenticator app in the app store] 4. Open the app. It asks for a series of permissions: - **Camera**, to scan the QR code. In this case it is not needed. - **Location**, to collect data from nearby Wi-Fi networks. - **Phone calls**, to collect data on nearby mobile networks. [Image: App permissions screen] 5. On a Xiaomi device, the app asks for two more permissions: display on the lock screen and open windows in the background, so that app notifications arrive correctly. [Image: Additional permissions requested by the app on Xiaomi devices] 6. When the QR scan screen appears, go back to the Ironchip tab that asked you to download the app and click **Continue**. [Image: App screen asking you to scan the QR code] [Image: Download tab with the continue button highlighted] 7. Click **Register**. The process completes automatically. [Image: Enrollment page with the QR code and the copy and register buttons] Video: [Enrolling with the mobile app using the direct link](https://play.hubspotvideo.com/v/7745202/id/153366324532) ### With the desktop app 1. Open the email you received from a PC or laptop and click **Verify my email**. [Image: Verification email with the Verify my email button] 2. A new tab opens and prompts you to download the Ironchip application. Don't close it. [Image: Tab prompting you to download the Ironchip application] 3. Ask your administrator to provide the Ironchip desktop authenticator. Once it is installed on your computer, open it. You see a window like this. [Image: Initial window of the Ironchip desktop authenticator] 4. Accept the terms and conditions. In the box that appears, paste the enrollment code. You get it by clicking **Continue** in the tab that asked you to download the app. [Image: Download tab with the continue button highlighted] 5. In that new tab, click the copy button and paste the code into the box in the desktop authenticator. [Image: Enrollment page with the copy button for the security code] Enrollment is complete when the confirmation screen appears on the computer and the application opens. [Image: Enrollment confirmation screen in the desktop application] ### With a USB drive This option lets you carry your identification credentials with you. Once you have enrolled with an external memory device, you can use it as an authentication mechanism on any Ironchip-compatible computer that has Ironchip Desktop Services installed. 1. Open the email you received from a PC or laptop and click **Verify my email**. [Image: Verification email with the Verify my email button] 2. A new tab opens and prompts you to download the Ironchip application. Don't close it. [Image: Tab prompting you to download the Ironchip application] 3. Ask your administrator to provide the Ironchip desktop authenticator. Once it is installed on your computer, open it. You see a window like this. [Image: Initial window of the Ironchip desktop authenticator] 4. Insert your external storage device and click the refresh button to scan it. 5. Click the box with your computer name, to the left of the refresh button, and choose the external device from the drop-down list (for example, the `D:` drive). If it does not appear, check that the USB drive is properly connected and click the reload wheel. [Image: Selecting the USB device in the drop-down list of the application] 6. Accept the terms and conditions. In the box that appears, paste the enrollment code. You get it by clicking **Continue** in the tab that asked you to download the app. [Image: Download tab with the continue button highlighted] 7. In that new tab, click the copy button and paste the code into the box in the desktop authenticator. [Image: Enrollment page with the copy button for the security code] :::caution[Keep the USB drive connected] The external device must stay connected for you to be able to use the desktop application. ::: Video: [Enrolling with a USB drive](https://play.hubspotvideo.com/v/7745202/id/153367857752) ## After enrollment The services tab lists all the services you have access to. If your company so decides, it also includes the **Ironchip Management Panel** service, which is exclusive to the selected administrators who manage authentications and access to the services. A countdown appears on these services when authentication has been requested for the service. To learn how to authenticate, see [Authenticate with Ironchip](https://docs.ironchip.com/en/identidad/usuarios/autenticacion/).