4-Visualisation of Transactions and Individual Users
5-Historical Consolidation Panel
ACCESS AND USE OF THE DASHBOARD
The following is a description of the login for users of the platform, the configurations of time ranges and record displays, filters and order of the lists, fields for searches, menus for displays and downloads of information, among other useful aspects for the management of this monitoring tool.
1. General Panel
Through Sign in with OAuth (or a username and password enabled) by IRONCHIP, the user logs in to the monitoring platform using the following link and buttons: https://lbfraud.monitoring.ironchip.com/login
Upon entering, a general panel is displayed where the list of all transactions related to the login operations that users execute on the client's platform is found. Each login entry is an event identified or defined in this monitoring tool as a transaction. The listings are categorized by: Time (time), Transactions (transaction), Risk Alerts (risk), User (user), Devices (device), Operation City (city), Operation Region (region), Location Type (location_type), Provision-Validation (extra_data), and Secure Zone (user_sz).
At the bottom of the General Panel listing, you will find row pagination, which by default displays a maximum of 500 rows based on the processed data.
Upon scrolling, following the listing, you will find charts depicting the quantities of transaction executions by Devices and Users:
And following them, you will find the geographic map showing the location of each of the listed transactions:
The number of identification parameters for locations depends on the amount of information that devices are providing or transmitting. This monitoring tool is fed with data related to: IP, GPS, Wi-Fi, Wcdma, among others, supplied according to the permissions enabled by users on each of their devices.
Finally, in the view of this General Panel, there are statistical charts that aid in data analysis by presenting risk alerts (risks), types of locations (location types), locations by countries (location countries), locations by regions (location regions), and transitions or evolutions of location types over a timeline (location types evolution) practically.
2. Time Range Settings
The visualization of transaction listings adjusts according to the selected time periods. Therefore, to properly configure frequencies or customize time intervals, at the top right of the General Panel, there is a clock icon with a field that by default shows “Last 1 hour”. By clicking on the “Search quick ranges” field, you can configure intervals from the last 5 minutes (Last 5 minutes) of operations performed, covering the respective transactions in that period, up to a maximum of 5 years (Last 5 years). Additionally, there are options such as the previous month (Previous month), this week (This week), this fiscal quarter (This fiscal quarter), among many other predefined options.
Next to the previous option, there is specific customization by days, where you can specifically select a particular period of time by configuring the absolute time range fields. To configure the fields, click on the desired start date and end date.
It is important to mention that the selected start date always begins by default at 00:00:00, and the end date always ends by default at 23:59:59. This way, the entire spectrum between these two defined dates is covered by default.
Finally, in the bottom left corner, there is the option to change the time settings, divided into 2 configurations. The first one allows adjusting the schedule according to the local time zone of the country or region (Time zone) from which you want to take as a reference time.
The second one establishes where the fiscal year (Fiscal year) begins to determine when the fiscal periods start; whether they are annual years or quarterly periods.
All the previous settings are refreshed or updated by default every time you click the button located at the top right of this General Panel. However, upon expansion, the updating of the listings can be automated according to the desired time frame, with a minimum refresh interval of 5 seconds (5s) up to a maximum refresh time of 1 day (1d).
3. Sorting and Filtering
The transaction listing can be sorted by clicking on the header name of each column in the General Panel. For example, regarding the dates or time (time) of the operations, the listing can be organized either in descending order: from the most recent transaction to the oldest, or in ascending order: from the oldest transaction to the most recent.
Note: It is recommended to sort the listing in the General Panel by "time" in descending order (downward arrow) to view the latest transactions performed by users.
Similarly, you can sort by each header of the other columns in the General Panel.
Filtering for each column is generated by clicking on the filter button located to the right of each header name. Each enabled filtering window allows entering a search term (Filter values) or making a multiple selection according to the desired data.
When a filter is applied, it will be indicated by the filter button icon highlighted in blue. You can uncheck the selected checkbox(es) and click the “Ok” button, or click the “Clear filter” button to remove the filter.
4. Visualization of Individual Transactions and Users
The General Panel can display listings for a specific transaction or a particular user. To do this, at the top left, you can enter the respective transaction ID to be queried or the ID of the relevant user.
Upon entering a transaction, for example, in the listing, you would see in the “transaction” column the respective ID along with its related items:
It is important to mention that a user could have multiple transactions conducted within a certain period of time. However, a transaction can only be generated at a single point in time.
In the case of querying a user ID, the respective ID is displayed in the “user” column along with its other related items.
This way, when scrolling, the information displayed below is specifically related either to that transaction ID or to that user ID.
Additionally, there is a feature mentioned that supports searching for ID references; it aids in copying the IDs. By hovering over any item in the listing of the General Panel, an eye icon is displayed. Clicking on it opens a window for copying:
As the third field displayed in the top right of the General Panel, there is the expansion or reduction field of the limit spectrum “limit”, which allows modifying the number of transactions to be listed. The values of the “limit” range from 1 to 500, with a default value of 500, meaning a maximum of 500 transactions are listed within the panel.
Warning: Although the values of the “limit” range from 1 to 500, higher values such as one thousand (1000) or ten thousand (10000) can be entered. However, it is important to note that if a very large value is entered, such as thirty thousand (30000), the tool would exceed its capacity and stop working for a few minutes.
Thus, by properly combining the configuration of the selected time periods (See: 3.2) and the number of transactions to be displayed, the entire spectrum of transactions related to a user can be obtained.
Finally, to view a specific transaction, you should click on it to open a new display where the attributes related to that particular transaction are shown.
To the right, you will see information related to the transaction ID, fraud alert (Risk), date, cases associated with the fraud alert (Cases), Provision-Validation (extra_data), and the user ID. At the bottom, you will find information related to the device (Device) and the status of its own characteristics or integrity (Device Integrity), as well as the status of characteristics related to its connection sensors (Device Sensors).
The map is interactive, so clicking on any of the circles indicating locations according to geolocation data will allow you to view the data related to each location item.
5. Historical Consolidated Panel
The Historical Consolidated Panel displays statistical information about all transactions since the first one generated, meaning from the beginning of time until the current day of the query. In this panel, you can visualize everything from the number of fraud alerts broken down by their level of risk to the regions where most interactions have occurred, among other information.
To access the view of this panel, you should click on the “Menu” button located in the top left corner, and then navigate to the “Dashboards” section.
Once in the “Dashboards” section, you should expand the subsection called “Metrics” and click on the folder named “totals” within it.
Each section within the Historical Consolidated Panel displays various graphs depicting different data trends.
In the panel, you can view pie charts to represent percentage shares, line graphs to depict historical trends, and scatter plots to display geographic locations.
6. Data Reports Generation
Within each of the modules presenting information on the Control Dashboard, you can expand a menu by hovering over and clicking on the three-dot button located in the top right of each module, both in the General Panel and in the Historical Consolidated Panel respectively.
Subsequently, the menu is displayed, and you should click on the “Data” button in the “Inspect” section. Below are examples of some modules:
After clicking on the "Data" button, a window is displayed showing the subsection: Data.
The Data section displays the respective information for the desired module in list format, with the "Download CSV" button at the top right, allowing you to download the information in .CSV file format.